Refund Policy

At My Holiday Trips LLC, we understand that plans can change. Our Refund Policy outlines the conditions and procedures for requesting refunds on travel bookings. Please read this policy carefully to understand your rights and responsibilities.

• Cancellation by Customer:
  • If you need to cancel your booking, you must notify us in writing as soon as possible.
  • Refund eligibility and the amount refunded depend on the timing of your cancellation relative to your travel dates and the terms set by our service providers (e.g., airlines, hotels, tour operators).

• Non-Refundable Components:
  • Certain bookings or components of your travel package may be non-refundable. This includes, but is not limited to, special promotional packages, flights, and specific hotel reservations. These will be clearly indicated at the time of booking.

• Changes to Bookings:
  • If you wish to make changes to your booking, such as modifying travel dates or destinations, additional fees may apply. Refunds for changes are subject to the terms and conditions of our service providers.

• Force Majeure:
  • In the event of unforeseeable circumstances beyond our control, such as natural disasters, political unrest, or pandemics, we will endeavor to negotiate refunds or alternative arrangements with our service providers. Refunds in such cases are not guaranteed and will depend on the policies of our providers.

• Refund Process:
  • To request a refund, please contact our customer service team with your booking details and reason for cancellation. We will review your request and inform you of the outcome and any applicable refund amount.
  • Approved refunds will be processed within 14 business days. Refunds will be issued using the original method of payment unless otherwise agreed.

• Travel Insurance:
  • We strongly recommend purchasing travel insurance to cover unexpected cancellations, medical emergencies, and other potential disruptions. Travel insurance can help protect your investment and provide additional coverage beyond our refund policy.

• Contact Information:
  • For any questions regarding our Refund Policy or to request a refund, please contact us at contact@myholidaytrips.com or +971 50 249 8187.

By booking with My Holiday Trips LLC, you acknowledge that you have read, understood, and agreed to this Refund Policy.